Tag Archives: United Healthcare Insurance Company

UnitedHealth unit chosen to fix health care website | Star Tribune

– The government on Friday named a UnitedHealth Group Inc. subsidiary as “general contractor” to oversee the troubled federal website designed to sign up Americans for health insurance under national health care reform.

Quality Software Services Inc., known as QSSI, will “oversee the entire operation” of Healthcare.gov, a government spokeswoman said.

The Maryland software company, acquired by Minnetonka-based UnitedHealth’s Optum business unit in 2012, designed the website’s data services hub, one of the functions that has worked well since the problem-plagued system went online Oct. 1.

QSSI now becomes responsible for prioritizing the site’s worst problems and getting them fixed.

UnitedHealth unit chosen to fix health care website

  • Article by: JIM SPENCER , Star Tribune
  • Updated: October 26, 2013 – 9:09 AM

The federal government named Quality Software Services to tackle problems with the national health insurance website.

– The government on Friday named a UnitedHealth Group Inc. subsidiary as “general contractor” to oversee the troubled federal website designed to sign up Americans for health insurance under national health care reform.

Quality Software Services Inc., known as QSSI, will “oversee the entire operation” of Healthcare.gov, a government spokeswoman said.

The Maryland software company, acquired by Minnetonka-based UnitedHealth’s Optum business unit in 2012, designed the website’s data services hub, one of the functions that has worked well since the problem-plagued system went online Oct. 1.

QSSI now becomes responsible for prioritizing the site’s worst problems and getting them fixed.

“They’ve done a good job already,” said Julie Bataille, communications director for the Centers for Medicare & Medicaid Services (CMS), which oversees Healthcare.gov. “They are familiar with the project and have the skills and expertise to address these problems.”

A one-sentence statement QSSI issued on Friday provided no details on how the company expects to attack issues that have delayed the ability of hundreds of thousands of Americans to get health insurance coverage.

“Working with CMS, QSSI will help monitor, assess, prioritize and manage the technical operations of healthcare.gov to enhance the consumer experience,” the statement said.

People in 36 states will use the federal website to sign up for coverage because their states did not create exchanges like Minnesota’s MNsure. Users of the federal site have complained of long wait times, dropped connections and lost data.

At a House Energy and Commerce Committee hearing Thursday, Optum Vice President Andy Slavitt, QSSI’s boss, told members of Congress that even his attempt to establish an account on the website had failed.

Management consultant Jeff Zients, brought in by President Obama to troubleshoot the insurance sign-up system, said that in the first few days of the website’s operation, very few people could create accounts, much less apply for insurance.

Now, with technical fixes and expanded computer power in place, 90 percent of those who try to create accounts succeed, Zients said. But the ability of people to actually complete an application for health insurance remains poor.

“Performance has been volatile,” Zients said. “At points it was very low, with as few as three out of 10 users getting through the application process.”

Obama and Secretary of Health and Human Services Kathleen Sebelius have both called the sign-up system’s performance unacceptable.

Using a construction analogy, Zients said a team of experts has produced a “punch list” of dozens of items that must be repaired or retooled for the system to function properly. QSSI will review that list and decide the order in which fixes will occur.

Zients promised that the sign-up system “will work smoothly for the vast majority of users” by the end of November.

Government officials were unable to say how much more taxpayers will pay QSSI for its new responsibilities. Slavitt told the Energy and Commerce Committee that the company’s current contract was for $85 million.

But a new study by Bloomberg Government, which factors in late additions to the website’s contractors, puts QSSI’s share at $155.3 million out of a total of more than $1 billion.

Jim Spencer • 202-383-6123

UnitedHealth unit chosen to fix health care website | Star Tribune.


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UnitedHealthcare Is The Second To Leave California’s Individual Insurance Market Ahead Of Obamacare


SACRAMENTO, Calif. — A second health insurer notified state regulators Tuesday that it will stop selling individual policies in California.

UnitedHealthcare announced it will no longer offer individual insurance plans after the end of the year. It will focus instead on its core business of group plans for large and small employers.

“Our individual business in California has always been relatively small and we currently serve less than 8,000 individual customers across the state,” the company said in a statement. “Over the years, it has become more difficult to administer these plans in a cost-effective way for our members in California.”

The announcement comes two weeks after Aetna Inc. said it also plans to exit California’s individual insurance market. Both insurers avoided participating in the state exchange that is being established as part of the Affordable Care Act.

State Insurance Commissioner Dave Jones says the departure of UnitedHealthcare and Aetna is bad news for consumers.

“While both UnitedHealthcare and Aetna have a very small share of California’s individual health insurance market, their departure means less choice, less competition, and more market consolidation by the remaining big three health insurers – Anthem Blue Cross, Blue Shield of California, and Kaiser – which means an increased likelihood of even higher prices from those health insurers downstream,” Jones, a Democrat, said in a statement.

According to 2011 figures compiled by the California HealthCare Foundation, Anthem Blue Cross, Blue Shield and Kaiser have 87 percent of the individual market.

Starting Oct. 1, those seeking to buy their own health insurance will be directed to Covered California, the state’s new exchange, where 13 insurance carriers will sell individual policies.

Aetna and UnitedHealthcare chose not to participate in the exchange.

UnitedHealthcare Is The Second To Leave California’s Individual Insurance Market Ahead Of Obamacare.


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PacifiCare Dental & Vision has moved to myuhcdental.com

PacifiCare Dental & Vision has moved to myuhcdental.com.


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Health Insurance plans for employers, individual, family, medicare and dental | UnitedHealthcare

Health Insurance plans for employers, individual, family, medicare and dental | UnitedHealthcare.


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Eric B. Fuller, Inc., Solana Beach, CA, Life & Health Insurance Agency


CA Life and Health Insurance Agency License 0D5539

At Eric B. Fuller, Inc. our focus is helping both business groups and individuals with their life and health insurance needs.

Whether you are looking to compare pricing, services, product or simply need a responsive broker that will call you back we are here to help you.  Our goal is make the process easier for our clients so you can focus on what really matters to you.

In an ever changing insurance industry, we provide our clients with the right tools and information to ensure your needs are met.  As a small business, it allows us to focus on you, our client by making sure you get the proper insurance coverage you need at a cost you can afford.

We work with one of the top General Agencies in town who only work with brokers and not the public.  This enable us to  access and leverage their network of relationships, products and services to improve and streamline the process.

Customer service is priority number one.  We would love the opportunity to help you with your insurance needs.

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Eric B. Fuller, Inc., Solana Beach, CA, Life & Health Insurance Agency

Employee Benefits Insurance Services, Health Insurance, Life Insurance, Dental Insurance, Disability Insurance, Vision Insurance, Cancer Insurance, Accident Insurance, Critical Illness Insurance, Long Term Care Insurance,

Some of the Companies we work with:

Aetna Life Insurance Company, Anthem Blue Cross Life and Health Insurance Company, Blue Shield Of California Life & Health Insurance Company, Colonial Life & Accident Insurance Company, Guardian Life Insurance Company Of America (The), Health Net Life Insurance Company, Kaiser Permanente Insurance Company, Principal Life Insurance Company, Reliance Standard Life Insurance Company, Reliastar Life Insurance Company, Safehealth Life Insurance Company, Standard Insurance Company, Standard Life And Accident Insurance Company, Unimerica Insurance Company, United Healthcare Insurance Company, Pacificare Life And Health Insurance Company

Eric B. Fuller, Inc., Solana Beach, CA, Life & Health Insurance Agency License # 0D95539

Kelli A. Fletcher
President
License: 0H88596

562 Lomas Santa Fe Dr.
Solana Beach, CA 92075
Tel: 858.481.1925
Fax: 858.755.5040

email: kfuller@ericbfullerinc.com

http://ericbfullerinc.com

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